What should I do if the share link or the landing page doesn't show the latest changes to my video?

Samuel 🇫🇷🇬🇧
Samuel 🇫🇷🇬🇧
  • Updated

If your video's share link or landing page is not up to date, it's probably because you haven't generated your project in HD after making the latest changes.

When you make changes to your PlayPlay, make sure you generate it again in HD so that the share link and the custom page update with the latest changes:

  • Open your project and launch the Preview.
  • Launch the HD generation.
  • Click on Ask for feedback on the  Collaboration space and/or Landing page.
🇫🇷🇬🇧🇩🇪 Troubleshoot - Post generation HUB (1).gif

 

If ever, after generating your project in HD again, your share link is still not up to date, please contact our team on the chat so we can help you.