Heifel 🇫🇷🇬🇧

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• What to do if PlayPlay is slow or a page or preview isn't loading?

  If you notice that a page is not displaying properly (blank page, frozen elements), that your previews are not loading, or that buttons remain unresponsive while using the platform, it is very like...

  • Updated October 20, 2026 08:27
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• How do I find the Getty ID of a stock photo, video, or illustration in PlayPlay?

  How do roles work?   In PlayPlay, you can use stock media from Getty Images, such as photos, videos, or illustrations. In some cases, you may need to find the Getty ID of a stock media item. Thi...

  • Updated October 13, 2026 08:12
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• What are the export resolution and frame rate of PlayPlay videos?

  PlayPlay videos are exported in HD and at 25 frames per second, also known as 25 fps.The export resolution depends on the format selected in your project.Available export resolutionsHorizontal form...

  • Updated October 13, 2026 08:29
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